This Privacy Policy is agreed between SAY POS LIMITED (‘SAY POS’. ‘We’. ‘Us’ or ‘Our’ as appropriate) a Company duly registered under the laws of the Federal Republic of Nigeria with RC Number 6884580 and Our Customers (‘You’, ‘Your’, or ‘User’).

We are committed to protecting the privacy of our customers, and by submitting Your information to us and using our website, You give Your consent to the use of Your personal information as set out in this Privacy Policy. If You do not agree to the terms set out in this Privacy Policy, please do not use the Website or otherwise provide us with Your personal information.

This privacy policy outlines how we collect, use, disclose and protect Your personal information through the use of Our website, and the online accounts created by our customers

 

1. What information do we collect/hold?

1. We collect personal information from You when You register an account on our website. This personal information may include, but is not limited to Your name, date of birth, address, email address, and telephone number.
2. We may hold information about our content, products and services You have ordered or enquired about.
3. We may hold information provided by other companies who have obtained Your permission to share information about You.
4. We may hold information, uploads and comments You make about the channels, programmes, advertisements and services You use on Our Site.
5. We may hold information of Your IP address (this is a number that identifies a specific network device on the internet and is required for Your device to communicate with websites) and location data.

 

2. The use of this information

1. We use your personal information to:

1. To deliver our services and to provide You with information You request;
2. To deal with Your requests, complaints and enquiries;
3. To personalize services and give You things more tailored to Your individual preference;
4. To send out email alerts, text message notifications or device notifications in relation to our service;
5. To improve the browsing experience by personalising the service to the User;
6. To show You relevant advertising content;
7. To provide our commercial partners with information about Users’ use of co-branded services, including historical use of data; 
8. To understand User trends and patterns;
9. To develop aggregate analysis in respect of our Users and business intelligence that enables us to operate, protect, make informed decisions and report on the performance of our business;
10. To help us understand the kind of services You might use;
11. To verify Your identity;
12. To improve our website and services;
13. To prevent, detect and investigate potentially prohibited or illegal activities, including fraud, cheating, and money laundering and enforce our terms; and
14. To comply with legal and regulatory requirements.

 

2. More specifically, in relation to advertising:

1. we employ User Information to select and deliver advertising that appears on our platforms, and to allow third parties (such as ad servers) to do this on our behalf;
2. we employ User Information to select and deliver advertising to users based on the way the user has interacted with our platforms, and to share that information with third parties to allow them to do so; 
3. we may pass User Information to service providers, such as Oracle or Google, to allow them to provide services on our behalf or to partner with us in selecting and serving ads for our advertising partners;
4. we may pass User Information to advertisers or third-party publishers to allow us to report on the advertising displayed to our users and how users interacted with it; and
5. we will not employ User Information to make qualitative judgments about individual users, nor make automated decisions in relation to users which could have a significant or legal effect on them, nor will we knowingly engage any third party to do so.

 

3. Disclosure of Information

1. We will never sell Your personal information. However, We may share User Information with selected third parties including:

1. business partners, suppliers and sub-contractors in connection with providing Services to our users;
2. advertisers and advertising networks that require the data to select and serve relevant adverts to the user; 
3. analytics and search engine providers that assist us in the improvement and optimisation of the platforms; 
4. if we decide to sell the business operating the Service or it is integrated with another business, we may disclose User Information to our advisers and any prospective buyer’s advisers as well as to the new owners of the business;
5. if we are under a duty to disclose or share a user's personal information in order to comply with any legal obligation, or in order to enforce or apply our terms; and
6. in order to prevent fraud, cheating and money laundering we may disclose User Information to third parties including, but not limited to, any relevant regulator, financial institutions and law enforcement agencies or any other body that deals with the investigation of alleged offences. 

 

2. We may also disclose Your personal information to comply with legal and regulatory requirements, to protect our rights and property, or to prevent fraud and other illegal activities.

 

 

4. Security of Information

We take reasonable measures to protect Your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption technology to secure Your data during transmission, and we maintain physical and electronic safeguards to protect Your information.

 

5. Retention of Information

We retain Your personal information for as long as necessary to provide our services to You and to comply with legal and regulatory requirements. We will securely dispose of Your information when it is no longer needed.

 

6. Your Rights

SAY POS ensures that Your personal data rights are protected, and Your rights with respect to the personal information processed by us are as follows:

 

• The right to access Your personal information.
• The right to rectify or correct Your personal information.  
• The right to the erasure of Your personal information.
• The right to Your personal information portability.
• The right to the transfer of Your personal information.
• The right to the deletion of Your personal information.
• The right to object to the processing of Your personal information.
• The right to request that we restrict the processing of Your information.

 

To exercise these rights, please contact us using the contact us form.

 

7. Under-18 Users

1. Our Site is not directly intended for under-18 users, and should not be used by them unless supervised by a parent or guardian.

8. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify You of any changes by posting the revised policy on our website.

 

9. Contact Us

If You have any questions or concerns about our privacy policy, please contact us using the contact us form.

 

By using our website and services, You consent to the collection, use, and disclosure of Your personal information in accordance with this privacy policy.